With increased use of information technology brings the difficulty of managing support and maintenance for enterprise applications. Since this forms a major part of the IT annual spend, IT management normally looks into any opportunity to potentially optimize the spend in this area without impacting the service delivery.
Why Application Maintenance and Support Services?
Ongoing support, maintenance and enhancement of applications are challenges that every organization faces as its business requirements evolve. At the same time, they also present a strong potential for cost savings in global enterprises. Managed services for comprehensive maintenance and support services enable clients to economically manage complex application portfolios. Some of the benefits of outsourcing application maintenance and support are: Lower recurring cost of maintaining existing applications Improved quality and consistent services levels Lower risk of downtime Greater end-user satisfaction.
How Can Navitas Help?
Navitas provides cost-effective and dependable application maintenance and support services to its customers. Navitas in-depth understanding of how technology can be used to facilitate your company’s business processes, and its extensive industry/domain expertise, allow you to get the most out of your IT investments by reducing your cost of maintenance and support for your application portfolio.
Navitas has developed and matured the processes required for application knowledge acquisition and support as given below:
- Application maintenance and support
- Help-desk services
- Tech-support services